Byte the Apple/ Nashville Asterisk Consultants/ blog

We now offer remote phone provisioning or RPS for short. That means you can have a phone on your desk and ready to make calls in 24 hours. Before RPS, we had to ship the phones to our offices unpack each phone and provision each by hand. This added at least a full day to the process. Remote Provisioning Service, makes it easier for us to provide quick and reliable service to our customers.

Magic Cloud is Nashville’s premeire hosted communications system.  We have worked for years to design a full featured and affordable hosted pbx system.  Magic Cloud delivers that and so much more.  We took the idea of hosted pbx and turned it on its ear.  Now, instead of just phone system, we are looking at a full communications platform.  Services like video conferencing, instant messaging, and much much more are yours with out huge budgets and know how.  Keep in touch for more information on Magic Cloud.  See you soon.

Introducing Magic Cloud!

June 21st, 2011

Magic Apple is proud announce our new Hosted PBX service, Magic Cloud. Our hosted PBX service is made to be fully redundant with servers located all over the country. No matter what may happen your service will always be up and running. We make Cloud Communications a simple and affordable option for any size business. Stay tuned for more information from us regarding this new and exciting service offering.

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We are excited to announce that through a partnership with CoreBanc, Magic Apple Now offers Cloud Computing.  What is Cloud Computing and why should you care?  Great question!  Do you use software like Quickbooks or Microsoft Office?  Have you ever paid multiple license fees?  How about your computer hardware,  how much of a pain was it the last time your server crashed and all that information was lost?  Ooh, I got another one.  How much do you pay every single month to keep all your computers and software up and running?

There, now that we have the why you should care out of the way, let’s look at what Cloud Computing actually is.  Cloud Computing is basically off site hosting of all your software and data.  You access your data and software from any broadband connection through a secure Remote Desktop connection.  You can be a Mac or a PC it works either way.  You basically run your business as you always did except you no longer have to worry about updating licenses and replacing expensive servers.  Check out the corebanc site to learn more about how cloud computing and save you money and make your life as a business owner so much easier.

Why are IP cameras important for my small business?  They may not be.  If you work in an office building that has no traffic other than your own employee’s or you run your business out of your home like me, you don’t really need a camera system.  But, if you have a retail shop or a store front that has customer traffic, or you carry an inventory, or if you’ve had issues with vandalism, or……I bet you get the picture.  As the old saying goes a picture is worth a thousand words.  Video is priceless.

I bet your also thinking that the quality is pretty bad, right?  I mean, we have all seen the gas station video of the guy in a hoodie causing trouble.  “If you’ve seen this guy, please call crime stoppers”, yeah guys with blurry faces are pretty hard to miss.  The problem with those cameras is that they are cheap.  Take a look at this image.  Is this guy going to get caught?  Probably not.

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Now if you were to use one of the newer HIGH DEF IP cameras you could have an image like this.

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Big difference huh.

Now, I can sense your next question.  I’m not a mind reader or a Jedi,  but I am a business owner.  Your next question is, HOW MUCH WILL THIS COST ME?  Am I good or what?  Well the bad news is, their not free.  But, with a wide range of available camera’s there is a system to match just about any budget.    Do yourself and your salesperson a favor and let them know up front what your budget is.  Be honest about it.  This way your not shopping price, but rather, what you can get for your money.

If your interested in learning more about IP Camera systems give us a call or visit our website by clicking here.

Here is Dan again.  What great feature are we going to go over today?  Fax to Email of course.   If you would like to get a quote for a Magic Apple Technology System of your own, click here.

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Being a small business owner myself I understand why you would say this.  Lets face it, using the economy is a great excuse to give that salesman when he calls.  But, in reality, unless you have just bought a new phone system in the last couple years you should be looking at what a good IP PBX could do for your business.  IP PBX systems, like Asterisk, are more than “just a phone”.  They can be a direct conduit in which you communicate to your customers.  You know, those people that you want to keep happy in “this economy”.  The features are robust and can quickly become an essential part of your business.  With systems starting under $1000, you should take a look.  You can get a quote for your office here.

Free Twitter Telesummit!

May 21st, 2009

Here is a link to a Free Telesummit to learn how to better use Twitter for your business.  Check it out and let me know what you think of it.

http://nanacast.com/vp/68957/15390/

Thanks,

Matt Lloyd

As you may know we are a custom Asterisk PBX shop.  Asterisk is a great system but can be overkill if you run a small business with less than ten employees.   So we have searched and found a solid small business VOIP PBX.  It gives you all the features you expect from a VOIP PBX while providing an easy to use interface to make moves adds and changes all on your own.  It can use either analog or sip trunks and can give your small business all the advantages of large PBX solutions.

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Feature Highlights:

  • Local SIP extensions, remote SIP users and SIP Trunking
  • Auto fax detection and routing
  • Visual and standard voicemail
  • Voicemail to Email notification with audio attachment
  • Operator Console
  • Auto-attendant (AA) with day/night/ holiday scheduling and custom announcements
  • Easy to use soft key management via global or local user templates with the ability to print soft key inserts
  • XML interface to on board Push Button Input Trigger and Relay Output
  • Built in audio in/out circuitry for music on hold and external paging
  • Standard PBX/Key system functions such as: Busy Lamp Field (BLF), Flexible Call Forward (CFB, CFNA, CFA), 3-way Conference Calls (3WC) and Call Park
  • Key System emulation of SLA (Shared Line Appearances) (FXO ports only) *
  • Enhanced system features such as: Find-Me Follow-Me (FMFM), Directed Call Pickup (DCP), Aastra SIP telephone auto discovery and FXO line monitoring via GUI
  • Up to 6 Foreign Exchange Office (FXO) ports for connection to analogue public telephone lines (PSTN). Each FXO is equipped with on-hook Caller-ID detection and G.168 echo cancellation

With this system we use the Aastra 57i handsets.

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This handset is also full of great features.

  • Up to 9 call appearance lines
  • Shared Call and Bridged Line Appearances
  • Multi-proxy support
  • Distinctive ringing, priority alerting
  • XML browser
  • Personal directory
  • Call forward/Call transfer/Call waiting
  • Caller and calling line information
  • Callers log
  • Local 3-way conference
  • Intercom with auto-answer
  • Redial list
  • Do Not Disturb
  • Live dial pad or pre-dial support

So as you can see this system is  full of great features for your small business.  The pricing breaks down like this: you get the system and 6 phones for $4000 installed (not including sales tax or shipping).  To learn more about this system click here.


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ASE Technology is a great company.  They have won many awards including, the Inc. 500 list for 2007 and 2008. They consistently show up on all of Nashville’s best businesses lists.

ASE can save you money on all of you OEM printing needs and so much more.  To learn more about everything ASE can do for you check out their site here.

We have worked with ASE on many different projects.  They had already purchased a VOIP system with the thought of doing everything on their own.  This is not uncommon over half our customers have come to us looking for help setting up an existing VOIP system. We were able to come in and get their system up and running the way they wanted.

We have also set up a surveillance system for ASE that they are very happy with.  I can’t say enough about this company.  They work extremely hard to save their customers money and provide them with a high quality product.

To learn more about what we did for ASE and what we can do for you click here.

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